We’ve improved AI Reply Suggestions inside the Inbox to automatically handle structured JSON responses generated by AI Agents.
Previously, when an AI Agent returned a structured JSON response, the suggestion could display the entire JSON. Now, Chatrace automatically extracts the actual text message and shows only what your team needs to see.
✅ Cleaner suggestions
✅ No JSON displayed to agents
✅ Faster and easier replies
✅ Better experience when using advanced AI Agents
Small improvement, much better Inbox experience. 🚀
