Feature Requests

Is it difficult to add this feature? So we can search chat or conversation using keyword?

ManyChat added this feature. The person comments on the post, ManyChat takes action by sending a message, and only sends the rest of the stream if that person follows. When they follow, it notifies them via the following button, and it checks again if they're following. If they follow, it sends the rest of the content.

As we use multiple communication channels, it would be ideal to have the ability to filter them, so that only selected channels are displayed while others remain hidden. For example, to have both Facebook and Instagram active simultaneously, while excluding the rest.

Currently the option to GET all account flows is available and provides all account's flows name and IDs. I want to also be able to GET the flow JSON o structure. (Ex.: n8n has an export button that easily allows to export flow structure JSON.)

contacts that don't interact with the chatbot, just open the chat window and close it without interaction should not leave a footprint in the contacts. Only if they leave at least one message should they count to be billable, otherwise we should have an option just to delete the contact altogheter.

Is it not possible to search the chat in inbox by keyword? It seems only possible by name. Do you think it can be added as a feature?

Users within the same account should be able to chat in the platform. Admins can create groups allow or kick users. In this chat data available in the platform must be accessible, for example: "@mark please send a message to {{contact_id}}" and when that CUF is clicked the chat is opened.

Linking with TikTok, could it be available in the near future?

be able to unify multiple accounts in the inbox, or allow connecting more than 1 WhatsApp to the same account (manychat is already adding this option)

Right now, CR doesn't have an incoming webhook, to bring data into CR system natively. Would be great if we can have a listener webhook so that we can have true 2-way integration with 3rd party integrations like Woocommerce, shopify and so on...