Ever wondered why your comment automation didn't reply to a customer?
Now you can find out! 🔍
We've introduced
Comment Logs
to help you monitor and troubleshoot your Facebook and Instagram comment automations.✅ See which comments reached Chatrace
✅ Track public and private replies
✅ Identify comments that didn't trigger a reply
✅ Troubleshoot automation problems faster
Why is this important?
Sometimes an automation appears to be broken, but the comment event never even reaches Chatrace!
With Comment Logs, you have better visibility into what's happening, making it easier to identify problems and keep your automations running smoothly.
💙
Chatrace — More visibility. Less guesswork.