We made many important updates to the Facebook/Instagram comment automation to allow businesses to better manage customer comments on their accounts. We drastically improved the user experience while we made this feature must more powerful.
1 - Now, you can public reply with a flow. This will allow you to use any integrations or actions available on the flow builder. For example, now you could use OpenAI or Dialogflow to publicly reply to user comments.
2 - Now, you can select up to 60 posts for comment automation on specific posts. Before, you could choose only a single post or allow comments on all posts, imagine if you want to enable the same comment tool in 30 posts, before you need to create 30 comment automation.
3 - The process of selecting posts is now 10x better. Now you can even choose a specific reel, see images and videos of the posts …